Maiden America's customer service goal is pretty basic.  We want you to be happy.  My father used to say, "no matter what business you're in, you're in the people business."  He did insulation jobs in Alaska - far from dealing with issues in the retail trade.  But, he was right.  Ultimately, if you ever feel there is problem with a product or service you've purchased through Maiden America or if you simply have some valuable feedback to offer, we look forward hearing from you.  Please give us a call or send us an email.  You can reach us at (888) 655-1365 or info@maidenus.com.

You can shop at www.maidenus.com online with confidence.  We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol
  (IP) transactions.
• Industry leading encryption hardware and software methods and security
  protocols to protect customer information.
• Compliance with the payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.maidenus.com is registered with the Authorize.Net Verified Merchant Seal program.

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