HealthSciences Institute's Chronic Care Professional (CCP) Certification Program  

Better health care depends on the delivery of
evidence-based clinical services and evidence-based health improvement, disease management, and health coaching strategies and interventions. Yet, most disease managers, case managers and health care providers bring limited training and experience in these key practice areas.

 

In 2004, HealthSciences Institute introduced the first evidence and competency-based professional disease management and health coaching curriculum in the US--designed in collaboration with a expert interdisciplinary national advisory board and association partners. The Fourth Edition of the program was released in 2008.

CCP Certification program is the only nationally recognized population health improvement, disease management and health coaching certification and has been selected by DMAA: The Care Continuum Alliance as the recommended credential for population-based health and disease managers.

Read more about the HSI and DMAA Strategic Alliance.

Why are leading disease management, health plan, and health care organizations and professionals selecting the Chronic Care Professional (CCP) Certification Program?

 

• CCP certification is the only nationally recognized population health improvement, disease management and health coaching certification.

• A consumer-centered, multidisciplinary, and competency-based program designed for health care professionals.

• Designed in collaboration with an

• Aligned with leading DM/health care improvement/accreditation models of the DMAA, IOM, IHI, NCQA, Wagner Chronic Care Model, and WHO.

• Reflects the latest peer-reviewed literature, best practices, and practical interventions to improve quality and cost outcomes.

• Includes critical content and practical steps for health coaching and motivational interviewing -- to support consumer activation, treatment adherence, and behavior change.

• Available for on-site team or individual/group eLearning delivery as a professional development or new hire orientation program.

CCP Certification Frequently Asked Questions (FAQs)

1. What is the Value of CCP Professional Certification?

2. Who Should Register for This Program?

3. What is "CCP Certification?"

4. How is the CCP Program Delivered?

5. What is the Cost of the Program & What is Included?

6. Do You Offer Discounts for Members of DMAA or CMSA?

7. Do You Offer Discounts or Learning Programs for Students?

8. Is the Program Available for Delivery Outside of the U.S.?

9. How Do I Register?

10. Who do I Contact for More Information?

 

1. What is the Value of CCP Professional Certification?

Population health improvement, disease management (DM) and health coaching are rapidly growing fields in health care. Yet, few professionals bring training or experience in DM foundations, best practices, and evidence-based approaches and interventions.

The CCP program includes a core curriculum designed to prepare case managers, disease managers and health providers to deliver improved quality and value to patients and purchasers. The program addresses not only chronic diseases, but key considerations for supporting senior health and managing age-related conditions.

CCP certification demonstrates that professional staff have mastered a core DM curriculum (defined by a third-party certification organization, designed in accordance with national standards, and based on a national competency modeling study) -- and successfully completed a certification examination.

The CCP program has been recognized by DMAA: The Care Continuum Alliance and the Case Management Society of America as the recommended credential for health and disease managers.

Organizations who require their professional staff to complete CCP certification and who are approved organization partners of HealthSciences Institute, may request a jpg file of the CCP certification seal for use on organization web sites, promotional materials, or proposals.

• Value for DM & CM Organizations

The number of disease management (DM) and case management (CM) organizations and providers are growing. If you're a DM or CM organization, you can distinguish yourself from the many vendors in this field by documenting that your professional staff have completed a core DM curriculum and have been tested on their knowledge by a third-party certification organization.

Using the CCP program as a foundation for your organization's internal training can also help you reduce employee development and onboarding costs. Further, the eLearning program provides a virtual classroom for staff at work or home, 24/7 -- minimizing costs of travel, conferences, and time away from work.

• Value for Health Plans or Employer Purchasers

To improve HEDIS and public health care quality reporting outcomes (and costs), it's critical that your staff be prepared to deliver the latest evidence-based disease management services to consumers. CCP certification ensures that your professional staff can fulfill your organization's mission to improve quality and manage costs.

• Value for Health Care Provider Organizations

If you're a provider organization, certification can help you succeed in the emerging performance-based health care environment. Payers are looking for providers and provider organizations who can deliver measurable value to consumers. Host the live chronic care professional program to build your high-performance health team.

• Value for LTC & Home Care Organizations

The long-term care (LTC) system is changing rapidly. LTC and home care providers who can support senior health and independence -- across acute and long-term care settings will be best positioned for these changes.

• Value for Individual Health Care Professionals

Population health improvement, disease management and health coaching are rapidly growing areas in health care. If you're a professional, certification can help you demonstrate your knowledge in this area -- and can help prepare you for the many new employment and practice opportunities in this growing field.

2. Who Should Register for This Program?

Because health and disease management are by definition interdisciplinary and consumer-focused approaches, the CCP program is designed for a range of disease management, provider, and health coaching professionals, e.g., nurses, physicians, pharmacists, rehabilitation therapists, respiratory therapists, psychologists, social workers, exercise physiologists, dieticians, working in health plan, employer-based purchaser, public health, primary care, hospital, disease management, and long-term care organizations and settings. As an interdisciplinary program, there is no prerequisite professional or licensure requirement for CCP certification.

3. What is "CCP Certification?"

CCP certification is the only nationally recognized population health improvement, disease management and health coaching certification. It is designed to augment the specialized training and skills of health care providers. Unlike most certification programs the CCP program is consumer, not discipline focused (population health improvement, disease management and health coaching are by definition interdisciplinary). And unlike DM program certification offered by URAC, NCQA, or JCAHO certification, this program is geared toward professionals, not programs.

Individual professionals completing the program are invited to list "Chronic Care Professional Certification" when documenting professional training and certifications. Individuals completing CCP certification may also use "CCP" as a designated credential. (As always, professionals should refer to the federal, state, employer, or professional guidelines or statutes governing their profession or role to determine the specific chronic care services they may or may not provide).

Further, organizations whose professional staff have completed CCP certification may include the CCP seal on their organization web site and promotional materials. Following delivery of the program to your professionals, please contact us to request HSI and CCP logos in jpg format.

CCP certification is valid for three years. Re certification through re-examination or documentation of 15 hours of continuing education in chronic care-related areas may be obtained for an administrative fee of $75.

4. How is the CCP Program Delivered?

The CCP program can be delivered as a stand-alone offering or integrated with existing new hire orientation or employee development programs. Two delivery methods are available:

• Blended Delivery (Live Session and eLearning). The blended program combines an intensive two-day on-site or off-site program with self-directed eLearning. The live program covers core CCP program content with a strong emphasis on building patient partnering, behavior change, and health coaching competencies. The on-site program is available for groups of 25 or more. HealthSciences Institute also offers national Pre and Post Conference CCP Events . Although the live session program format may be customized to fit the needs of sponsoring organizations, a Sample Agenda is available for review.

• eLearning. The CCP eLearning program employs Adobe flash-based technology with audio to deliver a rich eLearning experience. The eLearning program is designed for organizations that wish to minimize travel expenses, offer just-in-time training, or reach dispersed or home-based employees. The eLearning program is also an excellent choice for individual registrants. Registrants have 12 months following enrollment to complete the program and exam. All learning is self-directed.

5. What is the Cost of the Program & What is Included?

The individual tuition fee for the CCP certification program is $1,295.00. Discounts are available for delivery of the live or eLearning program to large groups or organizations. Please contact us for more information. The program fee includes:

• 24/7 Access to the eLearning Program. Registrants receive ongoing access to the 40-hour online CCP Certification Program for 12 months following registration from any place an internet connection is available. The only software required is Adobe Flash Player. The program can be accessed on Windows or Macintosh-based systems using Explorer, Firefox or Safari internet browsers.

• CCP Program & DM Reference Manual. This comprehensive CCP manual is designed to serve as both a learning manual and ongoing disease management reference guide. Registrants will receive the fourth edition of the manual (published in May 2008), complete with expanded patient partnering, behavior change facilitation and health coaching content--and 2008 updated evidence-based care guidelines for 25 chronic diseases and conditions of late-life. The CCP manual is the most comprehensive and up-to-date health improvement, disease management, and health coaching professional reference manual available today.

• CCP Certification Examination. Individuals completing the CCP program are eligible to take the on-line 100 item multiple-choice certification examination. The psychometric properties of this test have been evaluated by the University of Minnesota UCCS Testing Center. A score of 70% or better is required for certification. Two attempts are allowed (a second attempt may be made after 30 days following a failed examination attempt).

• Chronic Care Professional Certificate. Individuals will receive electronic (PDF) Chronic Care Professional (CCP) and continuing education certificates within seven to ten working days after successfully completing the CCP program and examination. Organizations whose professional staff have been certified may also request a jpg file of the CCP certification seal for use on organization web sites, promotional materials, or proposals.

• Continuing Education Credit Certificate. This continuing nursing education activity was approved by the Wisconsin Nurses Association Continuing Education Approval Program Committee, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Upon successful completion of the program and exam, 40 contact hours will be awarded.

6. Do You Offer Discounts for Members of the Case Management Society of America (CMSA) or DMAA: The Care Continuum Alliance?

HealthSciences Institute has arrangements with CMSA and DMAA to offer the CCP Certification program at a 25% discount to verified CMSA and DMAA members.

CMSA members should enter "CMSA" in the special code box on the on-line registration form to receive the CMSA special fee of $971.25. To learn more, visit CMSA Professional Education Library or CMSA to learn about membership.

DMAA members should enter "DMAA" in the special code box on the on-line registration form to receive the DMAA special fee of $971.25. To learn about DMAA membership visit DMAA.

Through a special partnership, DMAA member organizations receive the following per person discounted fee based on the number of staff they register for the program.

• 1 to 99 registrants, 25% discount ($971.25)
• 100 to 249 registrants, 30% discount ($906.50)
• 250 to 499 registrants, 35% discount ($841.75)
• 500+ registrants, 40% discount ($777.00)

 

7. Do You Offer Discounts or Learning Programs for Students?

If you are a enrolled in a full-time graduate or advanced degree program, we are happy to offer a registration fee discount. If you would like to request financial assistance or are interested in an internship or other student learning program, send your request, along with your resume.

8. Is the Program Available for Delivery Outside of the U.S.?

HealthSciences Institute is currently partnering with government, university and organization leaders in international locations to offer the CCP program. To date, the program has been delivered in Canada, Europe and Asia. If you reside outside of the U.S. or Canada, payment can be made via electronic funds transfer or by international draft (in U.S. funds). Please contact us for bank routing information. International shipping via UPS is included in the fee. If you are a government, university or private organization interested in group delivery of the CCP program in your country, please contact us.

9. How Do I Register?

An On-Line Registration Form is available for eLearning program registration. Payment may be made with Visa, Mastercard or American Express (Verisign secured), or, by check or money order. (Alternatively, you can print and complete the registration form, and fax to HealthSciences Institute at 866-640-6060).

Check or money order payments should be remitted to: HealthSciences, 3200 N. Lake Shore Dr., Suite 1001, Chicago, IL  60657.

Registrants submitting credit card payment for the eLearning program will receive a link and username/password for accessing the eLearning program generally within 24 to 48 hours of registration. The CCP Program Manual and Workbook are shipped UPS Ground and will usually be delivered within seven to ten working days to US or most international locations. ELearning access and learning materials will be provided upon receipt of payment for registrants paying by check or money order.

10. Who Do I Contact for More Information?

The easiest way to contact us is via email -- you can also reach us toll free in the U.S. and Canada at 1-866-640-6060.

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