USE OF E-MAIL ADDRESSES

We use your e-mail address to send you information about your order such as order confirmation and shipment updates.

RETURNS

Please contact our Fragrance Department at (310) 273-6544 to make arrangements for any returns. We will provide special instructions for returning merchandise unopened and in its original condition within 15 days after you receive your order.

SHIPPING INFORMATION WITHIN THE CONTINENTAL UNITED STATES

Orders are processed within 2-3 business days. This delivery time does not include any credit issues or backordered product issues, which may delay the processing time of your order.

Standard shipping charges for one item is $15. For two to five items shipping charge is $23., six to ten items $30., eleven to fifteen items $50., sixteen to eighteen items $55., nineteen to twenty items $55., twenty-one to twenty-three items $63., and for twenty-four to twenty-five items $65.

For faster service we offer the following:

2nd Day Air - 2 business days (Including shipments to Alaska and Hawaii)
Shipping charges for on item is $25. For two to five items $30., six to ten items $45., eleven to thirteen items $65., fourteen to fifteen items $75., sixteen to eighteen items $85., nineteen to twenty items $95., twenty-one to twenty-three items $110., and for twenty-four to twenty-five items $125.
No weekend or holiday delivery.

Next Day Air - 1 business day
Shipping charges for one item is $40.00. For two to five items $45., six to ten items $60., eleven to thirteen items $70., fourteen to fifteen items $90., sixteen to eighteen items $105., nineteen to twenty items $120., twenty-one to twenty three items $140., and for twenty-four to twenty-five items $150.
No weekend or holiday delivery.


INTERNATIONAL SHIPMENTS

For International shipments, please contact the Fragrance Department at
(310) 273-6544 or see our International store locator for a distributor in other countries.

CUSTOMER CARE

Questions or Comments please email us at: bijan-cs@bijan.com

By Phone: (310) 273-6544
By Fax: (310) 273-6535

By Mail:

Bijan
Attn: Fragrance Department
420 North Rodeo Drive
Beverly Hills, CA 90210


Return to Customer Service

Want to be added to our mailing list? Click here. To place an order, you may also contact our Fragrance Department at: 310 273-6544